1.1. These Allgemeine Geschaeftsbedingungen (AGB) (GTC) in the version valid at the time of the order apply exclusively to the business relationship between PRINEN, Owner: Antonio Sebastian Cozzolino, Zeisigweg 34, 71111 Waldenbuch (hereinafter “Seller”) and the customer (hereinafter “Customer”).
1.2. A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that predominantly are not attributable to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
1.3. Deviating terms and conditions of the customer will not be accepted unless the seller expressly agrees to their validity.
2.1. The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order. Product descriptions in catalogs or on the seller’s websites do not have the character of a guarantee or assurance.
2.2. All offers are subject to availability unless otherwise noted in the product descriptions. Errors are excepted.
3.1. The customer can select products from the seller’s range without obligation and collect them in a virtual shopping cart using the “Add to cart” button. The product selection can be changed within the cart, e.g., deleted. Then, the customer can proceed to checkout via the “Proceed to checkout” button.
3.2. By clicking the “Order with obligation to pay” button, the customer submits a binding request to purchase the items in the cart. Before submitting the order, the customer can modify and view the data at any time, return to the cart using the browser’s “back” function, or cancel the order process altogether. Required fields are marked with an asterisk (*).
3.3. The seller will then send the customer an automatic confirmation email listing the customer’s order, which can be printed using the “Print” function (order confirmation). This confirmation only documents that the seller has received the order and does not constitute acceptance. The purchase contract is only concluded when the seller dispatches the ordered product within 2 days, hands it over, or confirms the shipment with a second email, an express order confirmation, or invoice. Acceptance may also occur through a payment request or upon successful payment at the latest. If there are multiple acceptance methods, the earliest applies. If the seller does not accept the offer within the acceptance period, no contract is formed, and the customer is no longer bound by the offer.
3.4. For business customers, the deadline for shipment, handover, or confirmation is seven instead of two days.
3.5. If the seller offers advance payment, the contract is concluded upon provision of bank details and a payment request. If payment is not received within 10 calendar days of the order confirmation despite a reminder, the seller withdraws from the contract. The order is then void with no obligation to deliver. The item will be reserved for no longer than 10 calendar days in such cases.
4.1. All prices listed on the seller’s website include the applicable legal VAT.
4.2. In addition to the stated prices, the seller charges shipping costs, which are clearly communicated on a separate information page and during the ordering process.
5.1. If advance payment is agreed upon, delivery occurs after receipt of the invoice amount.
5.2. If delivery fails due to the customer’s fault despite three attempts, the seller may withdraw from the contract. Any payments made will be refunded immediately.
5.3. If the product is unavailable because the seller is not supplied through no fault of their own, the seller may withdraw from the contract. The customer will be informed and offered a comparable product. If none is available or wanted, the seller will refund any payments made.
5.4. Customers will be informed about delivery times and restrictions (e.g., specific delivery countries) on a separate page or in the product description.
5.5. For business customers, the risk of accidental loss or deterioration passes to the buyer when the goods are handed over to the carrier, freight forwarder, or other delivery agent. Delivery times are not binding unless otherwise agreed.
5.6. Delivery delays due to force majeure or unforeseeable events that significantly hinder or prevent delivery do not constitute default for business customers, even if dates were agreed upon. In such cases, the seller may delay delivery for the duration of the disruption plus a reasonable restart time. The customer is released from obligations during this period, especially payment. If unreasonable, the customer may withdraw from the contract in writing after setting a grace period or through mutual agreement.
6.1. The customer can choose from available payment methods during checkout. Information is provided on a separate page.
6.2. If payment by invoice is possible, it is due within 30 days after receipt of goods and invoice. Otherwise, payment must be made in advance without deduction.
6.3. If third-party services (e.g., PayPal) are used, their terms and conditions apply.
6.4. If payment is due on a specific date and the customer fails to pay, they are in default and must pay statutory interest.
6.5. The obligation to pay interest does not exclude further claims for default damages by the seller.
6.6. The customer may only offset claims if they are legally established or acknowledged by the seller. A right of retention may only be exercised for claims arising from the same contract.
The delivered goods remain the property of the seller until full payment is made.
For business customers: The seller retains ownership of the goods until all claims from the business relationship are settled. Until then, the buyer must handle the goods with care and insure them against theft, fire, and water at replacement value, if appropriate. Maintenance and inspection costs are the buyer’s responsibility. Any processing or transformation of reserved goods is done for the seller. If mixed with third-party items, the seller gains co-ownership proportional to the reserved goods‘ value. The same applies to claims arising from combining the goods with real estate. Third-party access to reserved goods must be reported. Legal costs due to such interventions are borne by the customer. The customer may resell the reserved goods in the normal course of business. Claims from resale are assigned in full to the seller. The customer is authorized to collect the claims on behalf of the seller unless revoked due to non-compliance with payment obligations. The seller will release securities upon request if their value exceeds outstanding claims by more than 10% (or 50% in cases of realization risk). The seller chooses which securities to release. Upon full payment, ownership and assigned claims transfer to the customer.
8.1. The seller provides customers with an account where order information and stored customer data are accessible. This data is not public.
8.2. To place an order, customers must create an account. Guest checkout is not available. / Customers may also place orders as guests without creating an account.
8.3. Customers must provide truthful information and keep it updated (e.g., new email address or mailing address before ordering). They are responsible for losses caused by incorrect information.
8.4. The customer account must only be used per legal requirements and the seller’s GTC via provided access interfaces. Use via external software (e.g., bots or crawlers) is prohibited.
8.5. Customers are responsible for any content or information they store or provide in the account. The seller does not claim ownership but may take action in cases of potential legal violations, especially if third parties are affected. Actions may include partial deletion, requests for clarification, warnings, or bans — always balancing necessity, reasonableness, objectivity, and customer rights.
8.6. Customers may cancel their customer account at any time. The seller may cancel the customer account at any time with reasonable notice, which is generally two weeks. The cancellation must be reasonable for the customer. The seller reserves the right to terminate the customer account for extraordinary reasons.
Extraordinary reasons include:
Serious or repeated violations of these terms and conditions or legal provisions,
Fraudulent behavior or attempted fraud,
Abuse of the customer account or services offered,
Use of external software (such as bots, crawlers, etc.) to manipulate or disrupt the operation of the online shop.
In the event of termination, the customer account will be deactivated. The customer will no longer have access to the stored data unless there is a legal obligation to retain it or an agreement to the contrary. Data subject to statutory retention obligations will be blocked instead of deleted until the expiration of the retention period.
The customer is responsible for backing up their data before termination of the account if the data is still needed. The seller is not obligated to provide a data export unless legally required to do so.
Mind. 2 Zeichen tippen & los geht’s.
