Add the items you want to your shopping cart and proceed to checkout. There you enter your details and complete your order in a few steps.
For many products you can enter a name or custom text directly on the product page and choose a colour. Please note the stated character limit and check the spelling carefully – we manufacture exactly to your specifications.
If you use a customer account, you can log in with your credentials and view your orders there.
The currently available payment methods are shown to you during the checkout process before you place your binding order.
You will receive your invoice electronically by email. If you have questions about an invoice, please contact us via the contact form or by email.
For many shop orders we plan 2–3 working days in total for production and shipping. For individual projects, larger quantities or special requirements, we agree the deadline with you in advance.
Personalised items are made individually for you. Please note the information in our withdrawal policy. If you have questions about your order, please contact us – we will find a solution together.
Please contact us as soon as you notice a defect or error. Describe the issue as precisely as possible and, if needed, include a photo so we can find the right solution.
Please get in touch with us. We will check the shipping status and agree the next steps with you.
Simply clean our products with a soft, slightly damp cloth. Avoid heat, direct sunlight and the dishwasher. Detailed information can be found on our product care page.
Mind. 2 Zeichen tippen & los geht’s.
